Organizational Values and Conflict

Convene CEO Summit


In this 39-minute session from the Convene CEO Summit, Nancy Ortberg stresses the importance of clearly expressed values and intentional conflict for Christ followers in the workplace. Nancy is an organizational consultant and serves at Menlo Park Presbyterian Church with her husband, John. She is author of Unleashing the Power of Rubber Bands: Lessons in Non-Linear Leadership.


Nancy pointed out that work is your primary place of discipleship. How is the Lord forming you into the image of Christ through your job?
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What are the values of your company? How are these values lived out on an everyday basis within the company?
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Describe a situation where your company's values impacted your decision making process. Why is it important for our values to impact the business decisions we make?
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Rate how well you manage conflict in your workplace. (1=poor, 5=excellent)

Explain your rating, giving specific examples.
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Describe the last time you experienced significant conflict in your workplace. What was the result?
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Are you prone to "fight" or "flight" when you experience conflict? Why do you think it is important to be aware of this propensity?
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Nancy note that conflict breeds intimacy. How have you experienced this to be true? In what ways can you lean into conflict in order to take your team to a greater place of intimacy?
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Like Nancy mentioned, it is perhaps most natural for many of us to shy away from conflict. However, our attempts at keeping the peace often only breed further hostility, gossip, and ultimately disunity. As a leader, you must lean into conflict if you want to build a great team. 


For more from Convene, or information on how to attend the next CEO Summit, visit www.convenenow.com.