Culture | 9 Sessions
What is Organizational Culture
While there's lots of ways to define culture, one way to think about it is what happens to a person when that culture acts upon them. Because when you talk about a culture, you're talking about the forces that come to play on those who join the organization. If you study the effect of a culture on members of the organization, you start to get a picture of key markers of that culture. Watch to learn from Dr. Cloud about organizational culture.
There's a reason that we hear that culture flows from the top; while leadership isn't the same as culture, leaders have more levers to pull that affect culture. Leaders should proactively think about and define the culture they want to develop, then create a strategic plan to make that vision a reality. In this video, Dr. Cloud gives practical tools to help leaders build a strategic plan to achieve the culture in their organization that they desire.
How to Evaluate Your Culture
A structure and process is vital in order to determine what effect your culture has on your people and whether your culture is enhancing or taking away from your purpose. The best way to evaluate your culture is to actually bring in people with an outside perspective. You need a thermometer that's outside what you are trying to measure. Listen as Dr. Cloud shares how to evaluate your culture in order to get an accurate picture from which to grow.
Root of Organizational Culture Issues
In a culture, you should have values and a purpose that transcend those of the individual. When a powerful individual's own values and purpose do not bend their will to those of the organization, organizational culture issues take root. You must be proactive in defining those shared norms and seeking out outliers. Watch for wisdom on how to determine the root of organizational culture issues.
Defining Your Culture
The most vital component of defining your culture is determining your mission, because your culture must support your mission and the accompanying strategies. Your culture must also be aligned with the kind of talent you have to accomplish that strategy. Perhaps the most important question a leader can ask themselves is, "would I want to work here?" In this video, Dr. Cloud walks leaders through how to define the culture they desire for their organization.
Employees Perspective of Culture
It is the role of a leader to keep a pulse on how their people and organization is doing. That should include asking team members questions to get both a general and specific sense of how they view the organization's culture and their role. Listen for specific questions that a leader should ask in order to understand their employees' perspective on culture.
Characteristics of Successful Cultures
When you look at organizations that do culture well, you sense a strong identity. From one healthy organization to the next, there is likely not the same culture but there is a culture. Much like an individual, when an organization is still trying to find themselves, their identity just seems a little lost. Watch as Dr. Cloud shares about characteristics of successful cultures and encourages leaders to claim a unique, strong identity for their organization.
The Most Important Factor of Healthy Cultures
The question of what's most important is always difficult to answer. But one essential culture factor that would be near the top of the list has to do with a narrow definition of the word integrity. It's about treating people well, being honest, doing what you say you will do, and not cutting corners. In this clip, Dr. Cloud shares his perspective on the most important thing you can do to create a healthy culture.
Mistakes in Culture-Building
The top mistake that is made in culture-building is passivity. Without actively shaping a culture, patterns will emerge that harden over time. Listen as Dr. Cloud details what happens when leaders don't get in front of culture-building, and what they should do in the face of cultures that have been formed by default.