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Leverage the Power of Empathy Harmony Hensley
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Leverage the Power of Empathy
Harmony Hensley
SESSIONS TIME
1. What is Empathy? 3 MINS
2. What Are They Hearing and ... 3 MINS
3. What Are They Doing and ... 4 MINS
4. How to Contextualize 3 MINS
5. Empathy Towards Employees 4 MINS
6. Empathy for Customers and ... 3 MINS

Speaker:   Harmony Hensley
Publisher:   RightNow Media - 2016
 
Keywords:
business, customers, empathetic, empathy, growth, leadership, motivation, motivations, understanding, value, values
Is there a place for empathy in the corporate world? In this six-part series, Harmony Hensley, Senior Project Manager at Rebel Pilgrim Creative, shares with business leaders how to leverage the power of empathy to engage customers, unleash employees, and grow your business.

This video series has a companion Training Course with discussion questions that can be found here:
 

Speaker:   Harmony Hensley
Publisher:   RightNow Media - 2016
 
Keywords:
business, customers, empathetic, empathy, growth, leadership, motivation, motivations, understanding, value, values
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