There's a spark, an energy, a passion that exists within some organizations that is almost tangible. What sets apart those truly great companies that customers love? And how do you create a place where employees love to work?

In this 6-session series, Dee Ann Turner, Vice President of Corporate Talent at Chick-fil-A, defines what's at the core of a compelling culture and unpacks how hiring, management, and customer service all work to build a company that evokes a passion among employees and customers alike.