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RightNow Media
Coming soon

RightNow Media

We are rolling out an updated version of the RightNow Media platform to provide a world-class user experience. This update includes a modernized design, a seamless content player, and new interactive content to further enhance how you use RightNow Media to complement your faith journey.

Note: The login screen is also getting an update but your login credentials are staying the same. See other important information below.

Tour the New Platform

New Features

Seamless Content Player Experience

Our new content player provides an immersive, full-browser viewing experience and integrates some of our most popular features. You can view the content outline, read the study guide, and start a virtual group right from the series.

New Interactive Content

Our former training courses and training posts now have an updated design and are easier to use. We’ve also introduced devotionals as part of this new content type. For account owners and admins, you can create your own interactive content that can be used for training, growth plans, sermon series, surveys, and more.

Updated Content Page

Get more information about the series or content you’re viewing, including the number of sessions, average session length, available subtitles, and spoken language(s). You can still add content to your saved list, download the trailer, and start a virtual group right from this page.

Seamless Content Player Experience

Our new content player provides an immersive, full-browser viewing experience and integrates some of our most popular features. You can view the content outline, read the study guide, and access the Bible while watching content—plus start a virtual group right from the series.

New Interactive Content

Our former training courses and training posts now have an updated design and are easier to use. We’ve also introduced several devotionals as part of this new content type. For account owners and admins, you can create your own interactive content that can be used for training, growth plans, devotionals, sermon series, surveys, and more.

New Browse and Search Functions

The browse and search functions are now combined so you can find what you’re looking for in one place. We’ve also added advanced search filters, a popular speakers section, and more details on the search results page.

Updated Content Page

Get more information about the series or content you’re viewing, including the number of sessions, average session length, available subtitles, and spoken language(s). You can still add content to your saved list, download the trailer, and start a virtual group right from this page.

Need to Know

Phased Rollout

Users will start migrating to the new RightNow Media 3.0 experience in November 2021 over a period of a few weeks. Users will be notified the week before their accounts are migrated.

Same Login Credentials

Your login credentials are staying the same, so you’ll use the same email address and password that you use today to access your account.

Custom Content Is Migrating

Your organization’s custom libraries and custom training posts will migrate to the new 3.0 platform as interactive content.

Update Your App and Bookmarks

Download the latest version of the mobile app once your account is migrated, plus update any bookmarks you have saved.

New “My Saved” List

The former “My Queue” is now “My Saved.” All of your existing saved content is migrating to the new platform, too.

Explore Other New Features

New Login and My Profile Pages

My Saved Content

Inviting Others

Easier Registration Process

Building Interactive Content

More Details: Interactive Content

More Details: Custom Library

RightNow Media 3.0

FREQUENTLY ASKED QUESTIONS

When will my account/my organization’s account be updated to RightNow Media 3.0?

We will migrate all users associated with your organization to RightNow Media 3.0 all at once, which means everyone in your organization will be on the same version of RightNow Media at all times. All users will be notified the week before their account is set to migrate to the new 3.0 experience. Users can expect emails and mobile communications throughout the migration process.

Will my login credentials change?

No—you will use the same email address and password that you use today to access your RightNow Media account.

A note to those who use “save my password” functionality in their browser or a password manager: Because the new 3.0 login screen is a different URL than the current login screen, your browser or password manager may not populate your saved credentials. Be sure you know your email address and password for your RightNow Media account (or use the “forgot password” functionality to reset it).

Will the content in my queue/watch list migrate to the new 3.0 experience?

Yes, all the content in your personal queue or “watch list” is migrating to the new experience.

Will my organization’s custom libraries and custom training posts migrate to this new experience?

Yes, all your organization’s custom libraries and custom training posts are migrating to the new experience.

How will this update impact the mobile app and the TV apps (Roku, Apple TV, etc.)?

Mobile apps: We recommend updating to the latest version of the mobile iOS or Android app once your account is migrated over so you can access some of the newest features, like interactive content. The overall look of the mobile app is staying the same with this update.

TV apps (Roku, Apple TV, etc.): The TV apps will not be impacted by this update, but there are plans to make design and functionality enhancements to them soon—stay tuned!

If I have an account for both RightNow Media and RightNow Media @ Work, how will this update impact me?

We are migrating RightNow Media customers over to the 3.0 experience first, and we will migrate RightNow Media @ Work accounts a few weeks later. You will be notified separately when your RightNow Media account is being migrated and when your RightNow Media @ Work account is being migrated.

I have more questions. Where can I get more information about how to do something in the new platform?

We encourage you to look through our new help desk for assistance. If you still can’t find the answer you need, or if you want to talk about this update in more detail, you can schedule a free workshop with our customer success team to receive more personalized support.